LAND ROVER SERVICE PROCEDURE TECHNICAL INFORMATION SERVICE BULLETIN CD -MAP YIA500010 OEM

SERVICE PROCEDURE TECHNICAL INFORMATION SERVICE BULLETIN CD -MAP

Part # YIA500010

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TECHNICAL INFORMATION TECHNICAL INFORMATION

Inoperative Navigation System

No: 86/02/05/NAS

FGN LM415

Ref:

Issue: 1

Date: 18 March 2005

AFFECTED VEHICLE RANGE:

New Range Rover (LM) 5A180215 to 5A189568

SITUATION:

UNEXPLAINED MESSAGE FROM INOPERATIVE NAVIGATION SYTEM

A customer may report a concern that the navigation system will not operate and a message is

displayed on the navigation screen saying ‘HLDF CAN Bootloader waiting to start download’. This

message indicates an internal software error.

RESOLUTION:

INSTALL UPDATED SOFTWARE

Should a customer express concern regarding the HLDF CAN Bootloader message, refer to the

Repair Procedure detailed in this bulletin and install the latest generation NAV software.

TOOL INFORMATION:

YIA500010 ……………”Land Rover L322/T4 HLDF System Disk”

Distributed with Service Bulletin STE05-04

DDW WARRANTY CLAIMS:

DDW requires the use of causal part numbers. Labor only claims must show the causal part number

with a quantity of zero.

Causal Part

Perform HLDF CAN bootloader

recovery procedure 86.53.89/32 1.00 42 YIB500022

Normal warranty policy and procedures apply.

Material allowance is included in labor operation.

NOTE: The information in Technical Information bulletins is intended for use by trained, professional technicians with the

knowledge, tools, and equipment required to do the job properly and safely. It informs these technicians of conditions

that may occur on some vehicles, or provides information that could assist in proper vehicle service. The procedures

should not be performed by “do-it-yourselfers.”

If you are not a Retailer, do not assume that a condition described affects your vehicle. Contact an authorized Land

Rover service facility to determine whether the bulletin applies to a specific vehicle.

TIB

86/02/05/NAS

CIRCULATE:

TO

Service Mgr

X

Warranty

X

Workshop

X

Body Shop

X

Parts

X

© Land Rover 2005 Page 1

TECHNICAL INFORMATION TECHNICAL INFORMATION

No: 86/02/05/NAS

REPAIR PROCEDURE

UPDATE NAV SOFTWARE TO LATEST CONFIGURATION

CAUTION: “HLDF CAN BOOTLOADER…” recovery is possible using the Multi-Media Module

(MMM)/Navigation Unit provided that the recovery /software update disc YIA500010 is

available. The ” HLDF CAN BOOTLOADER Waiting to Start Download ” display MUST be

present for this procedure to be performed.

NOTE: Ensure that the screen is displaying ‘HLDF CAN BOOTLOADER Waiting to Start

Download’ only (the text on the screen may appear faint).

1.

If the NAV screen does not display the “BOOTLOADER”

message, DISCONTINUE this procedure.

2.

If the NAV screen displays the “BOOTLOADER”

message, perform the following:

•

Turn the ignition to position ‘I’.

•

Move the lock/unlock button on the front of the Multi-

Media Module. (Figure 1)

•

Eject the Map DVD by pressing the Eject button.

•

Insert the HLDF recovery disc into the Multi-Media

Module.

CAUTION: HLDF recovery can take up to 45 minutes. A power supply MUST be

connected to the vehicle or the recovery should be completed with the engine running to

avoid excess battery drain.

• The battery power must not be allowed to fail during the HLDF recovery process.

• The vehicle must not be used for any other purpose during the recovery process.

• The system disc must not be removed during the recovery process.

• The “Infotainment” system must remain on/running throughout the process.

NOTE: A download progress bar should appear on the navigation system screen. Observe

the progress status bar for five minutes to confirm that it indicates download progress. The

update process must be done in isolation. The progress bar must indicate that the download

is completed before the disc is removed.

NOTE: In some cases, it may be necessary to remove the ignition key and restart the

process several times before a successful download is completed.

3.

If after five minutes the status bar fails to progress, remove the ignition key for 2 minutes and restart

procedure from step 2.

4.

Verify that the ‘Home Menu’ screen is displayed when the software update has completed

successfully.

5. Remove the HLDF recovery disc from the MMM and insert the map DVD.

6. Check that the navigation system functions correctly.

Figure 1

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© Land Rover 2005